>> Our dedicated help and support throughout the whole booking experience. From your initial inquiry, throughout the booking process and up to before your stay, we are here to answer your questions and queries. You can call or email us, and we’ll be happy to help.
>> Our assistance throughout your stay. As the proud owners of Oostema Farmstead, we live on-site and we will always be on hand to help with any questions you have during your stay.
>> Our exclusive flexible payment option. To secure your booking, a 25% non-refundable deposit is payable on the reservation. The remaining balance is due 30 days before arrival.
>> Our exclusive cancellation policy. If you need to cancel your stay with us more than 45 days prior to your arrival, your 25% deposit will be retained, but no further charges are due. For cancellations less than 45 days prior to arrival the full payment will be retained. We highly recommend that you purchase travel insurance so that, if you need to cancel your booking at any time, you are not out of pocket.
>> Our exclusive check-in/check-out benefits. When you book with us, you have the exclusive option of an early check-in and a later check-out free of charge.